ACHIEVE Zambia Systems Strengthening Advisor – Coordination and Planning

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Programs – Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

ACHIEVE is a five-year, USAID-funded global cooperative agreement with the dual objectives of attaining and sustaining HIV epidemic control among at-risk and hard to reach pregnant and breastfeeding (PBF) women, infants, children, and youth, as well as to mitigate the impact of HIV/ AIDS and prevent HIV transmission among these populations; and supporting the transition of prime funding and implementation to capable local partners in order to meet the PEPFAR goal of 70% of funding to local partners.


ACHIEVE has been funded by USAID in Zambia to implement a four-year activity which aims (1) to strengthen the capacity of the Ministry of Community Development and Social Services (MCDSS) to improve service outcomes and reduce the incidence of HIV in Vulnerable Children and Adolescents (VCA) and their families to accelerate and maintain epidemic control (2) build the capacity of the MCDSS and community structures to deliver quality social services and provide comprehensive case management for beneficiaries and (3) build MCDSS’s capacity to successfully implement Government-to-Government activities in accordance with USAID’s policies and procedures. ACHIEVE will begin Activities in Zambia in December 2020.


The Systems Strengthening Advisor for Coordination and Planning will be responsible for providing technical leadership for achieving the project’s first and fourth Strategic Objectives – build capacity of MCDSS and local community structures to manage and deliver high quality services to VCA  and  strengthen inter-sectoral integration and coordination between MCDSS and stakeholders and build a supportive multi-sectoral environment for vulnerable children led by MCDSS through systems strengthening at national, provincial and district levels. The Systems Strengthening Advisor – Coordination and Planning will be part of the project’s senior leadership and management team but will be embedded within the MCDSS to provide on-site technical support to the Planning and Information Department (PID), Department of Community Development (DCD) and Department of Social Welfare (DSW).

Key Responsibilities

  • Provide technical leadership, guidance, and support to the MCDSS in support of the project’s objectives for strengthened structures and services and improved coordination and planning.
  • Serve as the primary point of contact for Government of Zambia partners, including MCDSS, on issues of service delivery, monitoring, planning and coordination, as well as other partners such as the Empowered Youth Program (EYP) implementing partners.
  • Support MCDSS to conduct supportive supervision and monitoring of provincial and district level counterparts, with a focus on skills development of provincial and district level staff to carry out coordination, operational, and technical functions.
  • Participate in or ensure high-level project representation and leadership where needed on technical working groups with Government of Zambia and other stakeholders linked to key project initiatives.
  • Provide other direct technical inputs in line with background expertise and project needs.
  • Work in collaboration with ACHIEVE’s SSA – Fiscal Accountability in identifying key systems strengthening gaps linked to Objectives 1 and 4 and in developing and overseeing the implementation of approaches for strengthening capacity.
  • With the Project Director, represent ACHIEVE’s Systems Strengthening activities with USAID, PEPFAR, and other partners.
  • Lead the design, planning, monitoring and budgeting of activities under Objectives 1 and 4 and participate in other project level processes to ensure integration with other project components.
  • Ensure the completion of all reporting requirements and other deliverables related to Objectives 1 and 4.
  • Facilitate coordination with other relevant in-country initiatives and, as appropriate, other related ACHIEVE buy-ins, Pact projects, or other projects.
  • Other duties as assigned.

Basic Requirements

  • Advanced degree (Masters or higher) in a relevant field such as public health, social work, etc.
  • At least 5 years of senior-level management and/or technical advisor-type experience in social welfare systems strengthening in Zambia.
  • Prior experience working with or in collaboration with MCDSS.
  • Technical expertise with one or more of the following: social welfare workforce strengthening; design and/or implementation of integrated case management systems focused on children or adolescents; and social welfare planning and budgeting.
  • Previous experience working on USAID- and/or PEPFAR-funded systems strengthening, technical assistance, OVC or child protection, and/or capacity building projects.
  • Demonstrated effective interpersonal and creative problem-solving skills.
  • Demonstrated ethical management practices.
  • Ability to develop and maintain strong relationships with government and civil society partners.

Preferred Qualifications

  • Demonstrated knowledge of USAID’s objectives and Journey to Self-Reliance.
  • Zambian work experience necessary; Zambia National preferred.
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