Manager Collections and Recoveries


Share and send to your friends !

Manager Collections and Recoveries – ZNBS 4, Head Office

Job Purpose

To manage existing collections processes across all loan product lines for both Unsecured and Secured portfolios.

  Main Duties and Responsibilities

  • Ensure that the collections process is efficient and compliant with local laws and regulations.
  • To manage and control Collections and Recoveries strategies and campaigns within the team, with the aim of maximizing collection effectiveness and efficiency.
  • To be accountable for Collections and Recoveries performance against set targets, in line with the institution’s corporate strategic plan.
  • To ensure the utilization of forbearance strategies and tools, in order to obtain the best outcome for financially stressed customers.
  • To supervise effective repossession and realization of security, in coordination with other key departments and stakeholders i.e. Legal, Survey, Property & Real Estates Departments, External Debt Collectors and Auctioneers.
  • Responsible for the timely review and improvement of Collections and Recoveries policies and procedures and their implementation and adherence.
  • Ensure adequate systems and controls are in place for monitoring operational and financial performance against approved plan.

Qualifications and Experience

  • Full Grade 12 School Certificate
  • Business Degree in Banking, Finance, Business, Economics, Accounting, Law or other professional qualifications at equivalent level.
  • Strong data analytics and numerical skill.
  • A minimum of 5 years’ experience inCollections Recoveries or Credit Function.
  • Previous experience in a similar role in a retail bank or financial institution will be an added advantage.

Required Competencies and Personal Attribute

  • Communication Skills
  • Analytical skills
  • Numerical/Computation Skills.
  • Problem Solving Skills

Appropriately qualified and interested candidates meeting the above credentials must submit an application letter enclosing a detailed curriculum vitae (CV), traceable referees and copies of academic/professional qualifications to the undersigned by  Tuesday 7 th  December  2021  17:00 hours  with the position applied for clearly marked on the envelope.

The Director Human Resources

Zambia National Building Society

Century House, 3 rd  Floor, Cairo Road

P O Box 30420

LUSAKA

Please note that only short-listed candidates will be contacted.

Job Requirements – Technical Assistance Officer Required Skills Master’s or Bachelor’s degree Excellent verbal and written communication skills Experience in Record and Budget Management Curious, willing to learn about new…
Farmers face challenges every day that they cannot control. Farm Depot partners with our farmers by offering the best products and professional advice to ensure they have the knowledge and advantages to be…
Bring your possibility to life! Define your career with us   With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise,…
DSV – Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier…
Job Description Job Title:                      Integration Partnership  /  Technical Director Industry:                       Fintech Location:                      Zambia Salary:                          Competitive Salary Package + Benefits   Integration Partnership  /  Technical Director…
Full Time Zambia Posted 20 hours ago Tyre-King We are HIRING POSITION: TYRE FITTER/ALIGNER (2) Purpose of Position Provide a platform of work exposure in Tyre fitting, battery fitting, services…
Full Time Lusaka, Zambia Posted 21 hours ago Tyre-King Join Our Team! POSITION: ACCOUNTS ASSISTANT – (1) LUSAKA Purpose of the Job To undertake accounting duties within prescribed policies and…