Management Associate (ICT), Level SB3

UNDP Zambia is strategically repositioning its country programme implementation based on emerging opportunities and UNDP’s comparative advantages that maximizes partnerships, resource mobilization and impact in keeping with UNDP’s mandate and its current Country Programme Document (CPD) covering the period 2016 – 2021 and embarking on the next programme cycle to support the Government of Zambia through its 8th National Development Plan (8NDP).

In addition, the review of the programme portfolio also showed a pressing need to recalibrate the programme implementation in Zambia through a more integrated vision aligned with the current CPD, the six (06) signature solutions of the current Strategic Plan and the RBA’s strategic offer and where UNDP will fully play its integrator role for accelerating the implementation of the Sustainable Development Goals (SDGs) in Zambia.

As the development world and UNDP Zambia move into 2020, defined as the Decade of Action, with only 10 years left to achieve the SDGs, it is more pressing that UNDP Zambia revisits its approach to programming to ensure both it continues to explore new ways of optimally supporting the Government of the Republic of Zambia (GRZ) to achieve the objectives set out in both Agenda 2030 and the 7th National Development Plan (7NDP) using a strategic approach to planning resulting in an efficient and effective delivery of the Country Programme to promote sustainable human development.

Against this backdrop and building upon the lessons learnt over the past months, UNDP Zambia is strengthening its programme and management advisory structures unit supporting both Programmes and Operations Clusters under the direct supervision of the Senior Management of the office to leverage innovate approaches, embrace the digital transformation of UNDP Zambia through the introduction of ICT tools using existing corporate platforms, enhancing the clientele services across the office and enabling integrated synergies between all department and units.

Under the overall guidance of the Operations Manager, the Management Associate (ICT) reports to the Management Analyst for the provision and development of digital and ICT tools on all matters related to internal control systems, business processes, digital transformation, clientele service improvements and enhancements, support to the Senior Management in both Programme and Operation areas. S/he supports the Management Analyst in spearheading the Support to the Senior Management in ensuring integrated approaches to programme implementation, efficient management of cross-unit initiatives, strengthening of internal controls, development of innovative business processes and fostering a digital culture across the office.

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