Call Centre Agentx2

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Our client is looing for two Dynamic call center agents to join their team

Conduct phone interviews with Company beneficiaries in the rural sector.
Client calling lists will be provided, and the agents will be expected to use the Call Centre equipment adopted by the Company.
Agents will be required to record responses to these interviews on the system provided, and to be able to conduct a basic analysis of this information.
Maintenance of time sheets, work schedules, and basic weekly reporting.
Various office administration functions that are not necessarily related to Call Centre activities.
Appropriate training will be provided.

Key Skills
Ability to use initiative, and apply rationale logic to daily operational activities
Computer literate in word and excel

  • Job Role: Call Centre Agentx2
  • Industry: IT / Telecommunications
  • Salary: Negotiable depending on candidate

Required Skills

2 Years of Experience
Qualifications
Previous call centre experience ideal
Proficient in English and at least two local Zambian languages

To apply for this job please visit www.recruitmentmattersafrica.com .

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