2 Call Centre Agents Job at Recruitment Matters Zambia – Career Opportunity in Zambia

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Vacancy title:
2 Call Centre Agents

[ Type: FULL TIME , Industry: Consulting , Category: Customer Service ]

Jobs at:

Recruitment Matters Zambia

Deadline of this Job:
16 August 2021  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Monday, August 02, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Our client is looing for two Dynamic call center agents to join their team
• Conduct phone interviews with Company beneficiaries in the rural sector.
• Client calling lists will be provided, and the agents will be expected to use the Call Centre equipment adopted by the Company.
• Agents will be required to record responses to these interviews on the system provided, and to be able to conduct a basic analysis of this information.
• Maintenance of time sheets, work schedules, and basic weekly reporting.
• Various office administration functions that are not necessarily related to Call Centre activities.
• Appropriate training will be provided.

Key Skills
• Ability to use initiative, and apply rationale logic to daily operational activities
• Computer literate in word and excel

Job Role: Call Centre Agentx2
Industry: IT / Telecommunications
Salary: Negotiable depending on candidate

Required Skills
• 2 Years of Experience

Qualifications
• Previous call centre experience ideal
• Proficient in English and at least two local Zambian languages

Work Hours: 8


Experience in Months: 24

Level of Education:
Associate Degree

 

Job application procedure
To apply for this job please visit www.recruitmentmattersafrica.com .  


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