- Company: First National Bank (FNB)
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: - Engineering Jobs in ZambiaFirst National Bank Jobs in Zambia
Job Description
Process Engineering Lead – IRC221596
at Zambia, Lusaka, Zambia in FNB Zambia Operations Ends 27 May 2022
About us, purpose, experience and qualifications about us There is no about us detail available. purpose To lead a team of process engineers and analysts responsible for analysis of projects and processes that will drive the implementation of projects across the business
Experience and qualifications
Minimum Qualification – Relevant Degree in Informatics or equivalent Preferred Qualification – Recognized Process Analysis, Optimisation certification or similar Experience – 3 to 5 years experience in a similar environment, of which 1 to 2 years ideally at junior management level Additional information and responsibilities additional requirements responsibilities Provide and maintain subject matter expertise Creates solutions to meet customer demands Deliver internal and external customer service excellence through adherence to quality service standards Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation Prevent wastage and identify process improvements to contain and reduce costs Develop, encourage and nurture collaborative relationships across business areas and across the group Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives Identify and encourage participation in activities that are appropriate for own and employee development in area of responsibility
Ensure compliance to legislative and audit requirements and adherence to relevant processes Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals Develop or improve effective business processes Develop new insights, into situations and apply innovative solutions to make organisational improvements Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement
