Manager – Fraud Prevention and Detection

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Designation : Manager – Fraud Prevention and Detection
Reporting Line: Head of Fraud & Investigations
Business Unit : Risk
Location : Lusaka

Job Purpose

To operationally assure the management of fraud risk by regularly performing Fraud Prevention assessments and interventions and providing for institutional capacity to detect incidents.

Key Outputs & Responsibilities

Design and implement Fraud Prevention and Detection Strategies

  • Maintain repository of fraud incidents to determine trends tracking actions necessary to improve performance.
  • Identify fraud hotspots and risk and provide for countermeasures to ensure losses and incidents are at a minimum.
  • Design and deploy quick tactical solutions to counter fraud trends while strategic remedies are being sought or agreed.
  • Ensure adequate awareness is maintained across the organization for existing and changing trends.

Coordinate Timely Closure of Assessments & Audit findings

  • Tracking of all findings and issues from internal and external audits for quick Problem solving and to avoid re-occurrence.

Accurate, timely reporting

  • Proactive identification and resolution of flagged concerns.
  • Identify trends and make recommendations on improvements and where possible breaches could occur in the future.

Incident Resolution

  • Oversee Fraud Prevention and Detection team for coordination of outcomes.
  • Review alerts on fraud tools and ensure all held transactions are confirmed with customers and exceptions escalated to investigations for resolution and loss control.
  • Maintain the case management dashboards on fraud tools ensuring that all matters and system cases are duly attended to and resolved.
  • Design and deploy tactical solutions for new/ emerging events.

Stakeholder engagement

  • Meet regularly with business stakeholders to operationalize the Fraud Policy.
  • Build and maintain good relationships with law enforcement wings, private investigators, Prosecution Authorities and regulators to resolve specific issues and manage them in line with industry best practices.
  • Effective teamwork, self-management and alignment with group values.

Experience & Qualifications

  • Any relevant degree
  • 5+ years’ banking experience with working knowledge of banking operations.
  • 5+ years law enforcement experience with formal law enforcement training.
  • Demonstrated experience in the use of Microsoft Office applications, including Word, Excel and PowerPoint.

Interested Applicants who meet the job requirements should e-mail their CV’s to [email protected] . Only shortlisted candidates will be contacted. For detailed information on the jobs, visit our website at . Be sure to include the job applied for in the subject field.

Closing date: Friday, 30th April, 2021.

Reshaping African Banking

African Banking Corporation Zambia Limited T/A Atlas Mara. Registered Commercial Bank

To apply for this job email your details to [email protected]

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