NetOne Information Technology Ltd is Zambia’s leading enterprise technology services provider and seeks to find a qualified and experienced NOC Support Engineer.
Qualifications and Requirements
- Perform regular checks on the network hardware and software.
- Support and troubleshoot applications hosted on Windows Server and Desktop operating system.
- Software and Hardware troubleshooting.
- Support Data Centre Architecture – Network, Server, Storage
- Configuring/Troubleshooting of WiFi Access Points.
- Perform vendor management activities such coordination with ISP, Telecoms and other third party providers
- Perform quality work on all service requests/incidents.
- Able to operate with minimal supervision
- Able to operate within customer standard operating procedures
- Excellent troubleshooting skills.
- Ability to work flexible hours.
- Excellent communication and presentation skills.
- Ability to work well under pressure.
- MUST HAVE a minimum 3 years of similar experience.
Method of Application
All applications to be sent to the email below: