Import/Export Coordinator

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Our client is looking for a Junior Import/Export Coordinator to join their team

Responsibilities: Process export shipments
Make bookings with ocean carriers
Communicate daily with carriers, suppliers, and various departments within the company
Maintain/update customer profiles for all clients
Maintain excellent relationships with multiple freight forwarders
Operational duties to include coordination with shippers, truckers, steamship lines and overseas offices for the export of shipments
Complete process of shipment includes arranging for pick-up, booking, document preparation (bill of lading, invoicing, etc.) forwarding follow-up with tracking and tracing to final destination
Maintain communication with vendor, customer, and carriers
Ensure cost-effective rates with service providers to ensure maximum profitability
Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
Immediately report problems, operation disputes or discrepancies to supervisor
Resolve issues respective to meeting client requirements, data input – general customer service inquiries related to tracking & tracing.
Perform other duties as requested or assigned

Key Skills
Ability to solve problems and follow up with issues
Outstanding attention to detail
Strong verbal and written communication skills
Ability to multi-task, work within time-constraints, and perform under pressure
Ability to work independently and as part of a team
Exceptional organizational and follow-up skills
Advanced computer skills with proficiency in Microsoft Office; SAP experience a plus

  • Job Role: Import/Export Coordinator
  • Industry: Transport / Shipping /Logistics
  • Salary: Negotiable

Required Skills

3 Years of Experience
Diploma in Logistics and/or Transportation
3 years experience working in a similar role
Proven working experience in Logistics and Transportation or similar industry would be great

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